Utilis Strategy

We are focusing on a market-oriented strategy and take a sustainable customer benefit in the center stage of our daily business. As a traditional, mid-sized, family-runed Swiss company, we keep our promise “to be better than the competition”.

Greater precision – greater quality

In order to meet our own standards for precision, we have committed ourselves to the use of highest quality machines, tools and materials. From our point of view any kind of compromises are not acceptable. Our sales partners have been carefully selected to ensure they meet our criteria of technical expertise.

  • We always produce within the required tolerances.

  • Using the most modern measuring methods, we ensure the absolute precision of the work pieces we produce.

  • Through our exact planning and precise calculation, we fulfil 100 % of every customer wish – no matter how complex.

 

 

Better quality selection – happier clients

Our selection of products is constantly being updated to meet the demands and wishes of our clients. On the one hand, we are constantly improving the quality of our own MULTIDEC® brand products. On the other hand, we are expanding the selection of established brands from other companies. The goal is to be able to offer a complete range of high quality, high performance precision tools.

  • Our quality management has been ISO 9001 certified since 1994.

  • Our senior management and our skilled workers have the know-how and keep on giving the impulses needed to further develop MULTIDEC®, our line of high-performance products.

  • Our sales partners have been carefully selected to ensure they meet our criteria of <<technical expertise>>.

 

 

More global – more growth

Within the framework of our company strategy,  global networking and a physical presence in all relevant markets plays an important role. That is why the precision tools of our own premium brand MULTIDEC® are available through our international representatives all around the world.

  • We are there wherever our international clients are, ready to talk about anything you need – even questions of complex, custom-made products.

  • We want to open up new markets in the metal working industry e.g.  in the micro technology. We use our global presence to identify international trends early on, develop innovative solutions and establish these on the markets.

 

 

More service – more advantages for our customers

We see UTILIS-Service as one of our special strengths and a clear differentiator to our competition. We are convinced that a personal, knowledgeable and understandable consultation with our senior management, skilled workers and administrative employees is a deciding factor of our success. Accordingly, we see it as our duty to motivate and educate our sales force. So that our customers get exactly that solution from us that best meets their demands and their wishes.

  • We will give you very individual advice and will solve even the most demanding requirements and special wishes.

  • We demonstrate our MULTIDEC® precision tools and other brand name tools right at the machines where they will be used.

  • Our special service: we consult with you personally about attaining an optimal use of the tools to ensure an increase in your productivity and commercial viability.